Fema Employment
Resume Help! I attached the first job from my resume.(The most important)?
I am currently applying for jobs and I was wondering if I needed to change anything in my resume. I am having a hard time with getting interviews. I am currently looking for both federal and corporate jobs as an Administrative Assistant. Please take a look below: PROFESSIONAL EXPERIENCE: SMALL BUSINESS ADMINISTRATION- OFFICE OF DISASTER ASSISTANCE 06/2006- 9/2009 Administrative Support Assistant, 0303 MANAGE MULITIPLE ADMINISTRATIVE REQUIREMENTS. Received visitors, screened and directed incoming telephone calls, and directed inquires to proper departments. Responsible for handling traveler disputes, payments, and voucher questions on a regular basis. Monitored and maintained office supply needs for travel voucher department and submitted proper forms to accountable property to obtain materials needed. Examined and processed over 1,000 travel vouchers (Standard Form 1012) a week for payment. Responsible for obligating over 5,000 active agency traveler accounts, over the amount of $75,000.00 to cover all travel expenses. COORDINATED INTERNAL AND EXTERNAL COMMUNICATIONS AND DOCUMENTATION. Reviewed and analyzed incoming mail (FEDEX) and distributed mail to Director and staff. Evaluated all correspondence to ensure conformance to administration and security requirements. Reviewed and typed all correspondences, reports, and other materials from rough drafts to final forms, ensuring accuracy, proper formatting, spelling, and grammar. Maintained and updated travel files with confidential payment information. Responsible for handling all congressional audit correspondences. SUPERVISED SUPPORT STAFF. Controlled and expedited travel vouchers to eight voucher examiners. Prepared and maintained daily and weekly production reports. Trained and supervised eight staff members. Supervised and participated in cross-training eight payroll staff members for travel voucher examination department. Participated in interviews for employment for travel voucher department. During disasters, created actual expense letters to cover field traveler expenses when over subsidized per diem rates CROSS-TRAINED Reviewed and evaluated payroll audits during year end. Determining Disaster Reservist training payroll hours during off-site travel. CREATED AND MANAGED SCHEDULES AND WORKFLOW. Maintained supervisor’s calendar and used own initiative to prioritize and schedule appointments and meetings. REPORT AND DOCUMENT PREPARTION Expertise in creating Excel spreadsheets, tables, graphs, charts, correspondence, and media presentations. Valued for ability to organize computer data files to improve productivity and manage information. Responsible for cost tracking reports for over 500 Disaster Reservist Employee training classes (report confirmed payroll hours and travel expenses for all staff attending) for Headquarters and Director of Administrative Services. BOOKKEEPER. Verified invoices and monitored over 350 government travel credit card expenses. Responsible for auditing Bank of America and JP Morgan Chase government delinquency accounts. Reported all delinquency results in an Excel spreadsheet to Headquarters and Director of Administrative service before deadline. SUPPORTED TRAINING PRESENTATIONS AND MEETINGS. Presented FTR (Federal Travel Regulations) and Travel Standard Form 1012 instructional presentation to over 200 new agency field employees. Participated in Lead Coordination meetings. Established training modules for travel voucher staff on developing travel authorization forms (SBA Form 21) and government travel credit card audit process. ACCOMPLISHMENTS: Improved data collection, documentation, and access to traveler payment information. Reduced errors by consolidating travel employee balance expense sheets to show split payments between travel credit cards and traveler personal funds payable. Also, created tables to extract requested data more efficiently between staff members handling expense reports. Utilized Word and Excel to create and implement a more efficient system for tracking and documenting travel voucher payment inquires and follow-ups. Assisted with internal audit preparations for travel voucher department and uncovered over $50,000.00 calculation errors. Corrected over 500 travel folders within a two week deadline. Consistently exceeded performance standards. Valued by management and staff for increasing internal efficiencies and cutting down administrative cost by creating new ways to automate office procedures and duties.
Public Comments
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