I have been unemployed for just about 8 months right now. My resume, when the job market was good, was a decent resume. I had some help from an associate at the last institution I worked for, however, reviewing it, I do not feel it is all that strong. Could I get some help or just another set of eyes to look at it and let me know what you think? Also, should I list my unemployed status? I am working part time at Target while unemployed for some supplemental income, should I post that? Should I leave Linens n Things on there, even thought it was only one month? Thank you in advance, --A sad and frustrated banker. Adam Armstrong 225 Stark St. NE., Salem, OR. 97303 503.856.6681 adam.armstrong@live.com Objective: -I am seeking a position that will further my career, as well as assist in the growth of the company and my fellow associates. Profile: -Nearly four years experience in management. -Exceptional training in communications. -Goal-oriented individual with strong leadership capabilities. -Organized, highly motivated, and detail-directed problem solver. -Proven ability to work in unison with staff, volunteers, and costumer’s. -Strong sales leader. Education: -Currently attending the University of Phoenix, majoring in Business Management. Relevant Work & Accomplishments -Management/Supervision -Mentor (trainer) for new associates. -Annual budgeting. -Consistently able to help the branch meet the goals set (20% increase from previous year). -Directed recruitment and retention of supervisors and staff of nine employees. -Training, supervising, evaluating and coaching improvement management skills. Relevant Work Experience Linens n Things, Salem, OR. Nov. 25th, 2008 Dec. 23rd, 2008 Department Manager, HouseWares, -Sold fixtures, gave quotes, and helped in the removal of fixtures. - Assisted in the liquidation of all product. -Answered phones, and questions on the phones. -Recovered HouseWares and assisted in recovery of other areas in the store. -Double verified deposits. -Ran transactions on cash registers. -Recovered shopping carts. -Assisted in all aspects of customer service. -Assisted associates when needed. -Stated employment with the understanding that the position was temporary due the liquidation. Marion and Polk Schools CU. Assistant Branch Manager II, June 14th, 2007 Aug. 20th, 2008 Salem, OR. -Provide exception service to staff and customer’s alike. -Home Equity and Mortgage loans, as primary lending duties. Assisting in auto, boat, RV, personal and Visa loans as well. -Involvement with the West Salem Rotary and the West Salem Business Association. -Community involvement, primarily with the West Salem High School, in our Titan Branch. We currently have three interns working between the two branches. -Branch support in all aspects needed. Assisting other loan officers, acting as a teller, handling member discrepancies and teller cash/check outages. -Meet monthly referral goals. -Handle multiple operating systems at one time. -Met the following lending goals monthly: $250,000.00 home equity loans. Close at least one mortgage. -Make sure the branch meets its control policy and passes all audits, according to company policy and State/Federal guidelines. -I would handle new and existing IRA’s and Certificate deposits. -Coaching the staff monthly or as needed by individual. -Marketing and new Relationship marketing quarterly with our Relationship Manager. Umpqua Bank. Nov. 1st 2004 June 9th, 2007 Lead Associate/Mentor -Lending in the following areas: auto, RV, home equity, Visa. -Opening and maintain new accounts, IRA’s and time deposits. -I would assist in branch goals and the overall flow of the branch. -Open, close and assist members in safe deposit boxes. -Weekly we had teleconferences where we would discuss our success, and areas we needed to improve in. -Balancing the vault, coin machine, and teller drawer. -Over draft reports; calling and following up with clients. -Yearly we had to volunteer 40 hours to a local charitable organization. -As a mentor my duties were to train the new hire in the Umpqua culture. I would train them on 1)Service 2)Products 3)Sales -I would also, on occasion, assist in ‘Train the Trainer’ classes.